Managed Services & On-Ramp Projects
Managed services and projects for 20–250 person UK organisations.
Most clients start with an on-ramp project (often a Health Check), then continue with monthly managed services or advisory. We're not trying to be everything to everyone – we focus on cloud workspaces, modern endpoints and automation, done well.
Managed Cloud Workspace Service
Ongoing management of Microsoft 365, AWS Workspaces, AVD (Azure Virtual Desktop) and hybrid environments. SLA-backed support for day-to-day operations, change management and continuous improvement.
At a Glance
- ✓Monthly managed service for Microsoft 365, AWS Workspaces, AVD and hybrid infrastructure
- ✓SLA-backed UK business hours support (9am–6pm)
- ✓Monthly change windows and quarterly roadmap reviews
- ✓From £2,500/month for 20–50 users
Monthly Managed Service
Who it's for:
- •Organisations with 20–250 users needing consistent, proactive management of cloud workspaces
- •Teams using Microsoft 365, AWS Workspaces, AVD or hybrid infrastructure who want senior-led support without enterprise MSP overhead
What we do:
- •Day-to-day management of cloud workspace environments (M365, AWS, Azure, hybrid)
- •Monthly change windows for updates, patches and improvements – so changes happen predictably, not randomly
- •Proactive monitoring of configuration drift (spotting when settings have changed without authorisation) and security posture
- •Quarterly roadmap reviews and continuous improvement planning
What you get:
- •SLA-backed support during UK business hours (9am–6pm) – meaning guaranteed response times when you need help
- •Monthly reporting on environment health, changes and upcoming recommendations
- •Direct access to senior infrastructure team (not a helpdesk)
- •Continuous improvement to keep environments secure, resilient and cost-effective
Typical duration:
Monthly retainer
Investment:
Priced by environment size and complexity. Typically from £2,500/month for 20–50 users
Managed Endpoint & Identity Service
Continuous management of Intune (device management), Autopilot (zero-touch device setup), Conditional Access (controlling who can access what) and device compliance. Keep endpoints secure, users productive, and onboarding/offboarding smooth.
At a Glance
- ✓Monthly managed service for Intune, Autopilot and device compliance
- ✓Monthly patching cycles and security baseline updates
- ✓SLA-backed support during UK business hours
- ✓From £1,500/month for 20–50 devices
Monthly Managed Service
Who it's for:
- •Organisations managing Windows or macOS devices via Intune, Autopilot or similar
- •Teams who need consistent endpoint security baselines (common security settings across all devices) without manual overhead
What we do:
- •Ongoing management of Intune policies, Autopilot profiles and device compliance
- •Monthly patching cycles and security baseline updates – keeping devices protected against new threats
- •Conditional Access policy management (controlling access based on device health, location, etc.) and identity governance
- •Device provisioning support for new starters and leavers – making setup and offboarding faster and more secure
What you get:
- •SLA-backed support for endpoint and identity issues during UK business hours
- •Monthly compliance reporting and security posture reviews
- •Proactive policy updates to address emerging threats – so you stay ahead of security risks
- •Faster, smoother onboarding/offboarding processes
Typical duration:
Monthly retainer
Investment:
Priced by device count. Typically from £1,500/month for 20–50 devices
Security note:
Security is baked into this work, but we don't run a 24/7 SOC (Security Operations Centre). For MDR (Managed Detection and Response), SOC or deep penetration testing, we collaborate with specialist partners rather than pretending to do it all ourselves.
Automation & Dev Tooling
GitHub Actions, CI/CD pipelines (automated testing and deployment) and workflow automation. Available as ongoing managed service or fixed-scope project depending on your needs.
At a Glance
- ✓Build and maintain CI/CD pipelines using GitHub Actions
- ✓Managed service or project-based engagement
- ✓Ongoing improvements (managed) or documented handoff (project)
- ✓Managed: from £1,000/month | Projects: £2,500–£5,000
Managed Service or Project-Based
Who it's for:
- •Teams using GitHub, cloud and SaaS who want reliable, maintained automation
- •Organisations where developer experience is slowed by fragile or manual infrastructure
What we do:
- •Build and maintain CI/CD pipelines (automated build, test and deployment workflows) using GitHub Actions and IaC (Infrastructure as Code)
- •Ongoing management of deployment workflows and release processes – so new features reach users predictably
- •Proactive improvements to automation and developer tooling
- •Documentation and runbooks for handoff (if project-based)
What you get:
- •Reliable, documented pipelines with clear ownership
- •Monthly improvements to automation (managed service) or completed implementation (project)
- •More predictable release process and faster developer workflows – less time firefighting deployments, more time building features
Typical duration:
Monthly retainer or 2–6 week project
Investment:
Managed: from £1,000/month. Projects: £2,500–£5,000 depending on complexity
Advisory & Project Rescue
Fractional technical leadership, roadmap steering and governance for growing teams. Get senior infrastructure thinking without hiring a full-time technical lead. Also available for rescuing stuck or failing infrastructure projects.
At a Glance
- ✓Fractional technical leadership and strategic guidance
- ✓Monthly planning sessions and architecture governance
- ✓Project rescue for stuck or failing infrastructure work
- ✓From £2,000/month (typically 2-4 days per month)
Monthly Retainer
Who it's for:
- •Growing organisations (20–250 people) who need strategic technical guidance but aren't ready for a full-time infrastructure lead
- •Teams with stalled or problematic infrastructure projects that need experienced intervention
- •Organisations needing independent review of technical decisions, vendor proposals or architecture plans
What we do:
- •Monthly strategic planning sessions and roadmap reviews – keeping infrastructure aligned with business goals
- •Review and challenge technical proposals from suppliers or internal teams
- •Architecture governance: ensuring new projects follow sensible patterns and don't create future technical debt
- •Project rescue: stepping into stuck or failing infrastructure work to stabilise, redirect or complete
- •Act as a sounding board for senior stakeholders making infrastructure decisions
What you get:
- •Regular access to senior technical thinking without full-time overhead
- •Independent, pragmatic advice focused on business outcomes, not vendor preferences
- •Confidence that infrastructure decisions are sound before committing budget
- •Quarterly roadmap and governance documentation
- •Emergency project rescue support when things go wrong
Typical duration:
Monthly retainer (typically 2-4 days per month)
Investment:
From £2,000/month depending on time commitment
On-Ramp Projects
Health checks, migrations and implementations designed to transition into ongoing managed services. Start with a project, continue with monthly management.
At a Glance
- ✓Fixed-scope projects to assess, improve or migrate your infrastructure
- ✓Clear deliverables and timelines
- ✓Designed to transition into ongoing managed services
- ✓From £2,000 for health checks
Project-Based Engagements
Who it's for:
- •Organisations wanting to assess their current infrastructure before committing to managed services
- •Teams needing a specific migration or implementation completed
- •Companies looking for a clear starting point with a new infrastructure partner
What we do:
- •Cloud & Workspace Health Check: Review current setup, identify risks and map target architecture (£2,000–£4,000, 2–4 weeks)
- •Modern Endpoint Quickstart: Assess devices and identity, design baseline policies (£3,000–£6,000, 3–6 weeks)
- •Cloud Migration or Implementation: Execute specific migrations (M365, AWS Workspaces, Intune rollout) with fixed scope
What you get:
- •Architecture diagrams and plain-English summaries
- •Prioritised action lists and documented strategies
- •Clear next steps and recommendations
- •Smooth transition path to ongoing managed services if needed
Typical duration:
Varies by project type
Investment:
From £2,000 for health checks, up to £6,000+ for implementations
Frequently Asked Questions
Are you a full-service MSP or a specialist MSP?
We're a specialist MSP. We focus on cloud workspaces, modern endpoints and automation. We don't run helpdesks or SOCs – instead we work alongside your existing providers. Think of us as owning the platforms your team actually works on, while others handle day-to-day tickets.
Are you our MSP?
We offer two engagement models:
1. As your specialist MSP for cloud workspaces and endpoints – we own and manage these platforms day-to-day, often working alongside a more generalist provider who handles other IT needs.
2. As a project and advisory layer on top of your existing MSP or internal team – we design, improve, or rescue specific platforms, then hand over.
What we don't do: We don't run a 24/7 first-line helpdesk for password resets and basic support tickets. Our managed services focus on platform-level infrastructure – keeping your cloud workspaces, endpoints and automation running reliably.
Do you provide 24/7 support?
No. Our SLAs cover UK business hours (9am–6pm). For 24/7 requirements, we can work alongside a provider who offers that, or help you design resilient systems that reduce out-of-hours emergencies.
Do you handle SOC/MDR/cybersecurity?
We ensure sensible security baselines in everything we do (identity, endpoints, cloud configurations). For deep SOC, MDR or penetration testing, we work with specialist security partners.
Do you work only with AWS and Microsoft?
Those are our core ecosystems and where we have the most depth. We can work with other platforms, but AWS and Microsoft are where we're strongest.
What if we're smaller than 20 people or larger than 250?
We're flexible. The 20-250 range is where we see the best fit, but we're happy to discuss your situation if you're outside that band.
How do managed services start?
Most clients start with an on-ramp project (Health Check, Quickstart or Migration). This gives both of us a clear view of the environment. From there, we transition to monthly managed services for ongoing operations.
See These Services in Action
Real examples of how we've helped UK organisations modernise their cloud workspaces, optimise Microsoft 365 environments, and reduce infrastructure costs.
AWS WorkSpaces Migration for Remote Development Team
How we helped a 200-person software company move from legacy VPN to AWS-hosted virtual desktops, reducing connection issues by 80% and improving developer satisfaction.
Microsoft 365 Migration & Security Baseline
Full migration to Microsoft 365 for a 50-person consultancy, reducing monthly costs by a third and freeing up 15 hours per week of IT time through automation.
Ready to Discuss Your Project?
Book a discovery call and we'll explore whether we're the right fit for your needs.
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